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From online basket abandonment to conversion - Clarks and Surfdome speak!

Why Shoppers Abandon Baskets and What Retailers Can Do About It

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Interview with Derek Lovelock, Aurora Fashions, Karen Millen

Interview with Derek Lovelock, Aurora Fashions, Karen Millen at the Russian Retail Forum 2013

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The Cult of the Customer: How retailers and brands are adapting to changing consumer demand image

The Cult of the Customer: How retailers and brands are adapting to changing consumer demand

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Whiteley shopping centre opens its doors today image

Whiteley shopping centre opens its doors today

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China boosts sales at Burberry image

China boosts sales at Burberry

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How to find out what the customer really thinks

Blog by Charlotte Batten

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Prospects for 2013: Embracing the ‘new normal’ - Dr Tim Denison

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