What is the role of the store in a multi channel world?
Going Global: International opportunities for retailers
Superdry opens huge flagship store on Regent Street
Remains one of the fastest growing fashion retailers in recent years
Social media research shows major growth for major retailers
Enormous social media growth this year from Topshop, Tesco and others
John Lewis becomes the latest high street retailer to enter the broadband market
John Lewis will compete against BT, Virgin Media and Sky, as well as Tesco which moved into broadband in 2009.
Tesco launches initiative to invigorate Clubcard
Tesco to offer last minute deals and a 'love loyals' programme.
Europes first online payments community goes live
Talking Payments, a pioneering online community has launched today, providing a source of news and insight
JD Sports profits dented by purchase of Blacks
Sports fashion retailer JD Sports has made a loss of 贈2.2m following the acquisition of Blacks Leisure.
Warm March boosts British Retail
Something to cheer about after unusually warm weather encouraged shoppers and drove up sales.
Cracking the cost: With the price of Cocoa falling why is it that Easter egg prices have risen by as much as 200%
Customers still looking to buy eggs this weekend maybe left shelling out a fortune.
Daily deal sites continue to grow in popularity
New research from the Kantar Media Compete reveals daily deal sites such as Groupon are growing in popularity.
M&Co looks at Middle East expansion
M&Co announce plans to enter the Middle East with four new outlets this year.
Karen Millen aims for omni-channel
Former retail Director of Coast and CEO of Long Tall Sally, Sian Hession joins Karen Millen
Topshop next major retailer to launch click-and-collect
Topshop is launching a click and collect service, which will go live this Summer.
John Lewis moves the multi channel agenda forwards
贈450m to get multi channel leadership is a warning bell for stores
Morrisons yearly profits given a boost by professional shoppers
Morrisons yearly profits given a boost by professional shoppers
Morrisons retail transformation programme sets foundations for world class retailing
Morrisons Evolve retail transformation programme sets foundations for world class retailing with Wipro Retail
Halfords CEM campaign supports its Thats Helpful, Thats Halfords strategy
Halfords is implementing a Customer Experience Management (CEM) programme across all its 466 stores to analyse feedback from its new, Thats Helpful, Thats Halfords strategy.
pureplays stay ahead of multi channel rivals
According to the eDigitalResearch report in the first echannel retail benchmark, pureplays outperform their multi channel rivals. They've been at it longer of course, but the real story is in the fact that multi channel retailers have a much bigger challenge, that pureplays do not - they have to buy, stock, replenish, merchandise, price and promote across so many channels in a way that is totally seamless to the customer. This is the big challenge, as on line sale growth slows, everyone is simply going to have to get a lot better at what they do. They can take customer-facing lessons from pureplays but that's about it. https://ecustomeropinions.com/survey/survey.php?sid=364382467
Olympics give retailers revenue increase hope
Retailers are doubly optimistic that the Olympics will cause a rise in sales compared to last Summer.
Sanderson Wins Major IT Award
Sanderson, the publicly owned provider of multi-channel retail software, has won the prestigious ECMOD Supplier of the Year Award for Best Technology Solution at the annual awards ceremony held alongside the ECMOD Direct Commerce Show last week in London.
New EPoS solution modernises Slaters customer experience
Clothing business Slaters, which was established as a menswear retailer in Glasgow in 1973 and today boasts 25 stores across the UK, has implemented a new EPoS solution in order to improve the overall customer experience and assist with crucial management decisions.
Multi-channel system streamlines operations at jewellers
Sanderson, the publicly owned provider of multi-channel retail software, has implemented its Elucid system at Beaverbrooks The Jewellers.
Cook beefs up store communications with Rapid
Cook, a retailer of frozen ready meals, has implemented the RAPID store management system from Retail Answers in order to improve business process and communications between the stores, franchises, central operations and its kitchens.
The changing social media landscape
At the fourth annual Retail Systems Multi-Channel Summit, held this past Tuesday at The IoD Hub in London, leading retailers from across the UK converged to explore the multi-channel revolution which has seen the consumer taking control with the power to shop when, where and how they want.
How safe is its customer data?
When a retailer goes bust, how safe is its customer data, or can it just be sold to the highest bidder?
Gio-Goi on fashion fast track
Gio-Goi, the multi-award winning British young fashion brand which is sold and distributed in the United Kingdom and Europe, has selected a complete retail solution from K3 Retail, the UKs leading provider of retail solutions based on Microsoft technology to drive its business.
The small town campaign that is making soundwaves across the nation -maurices
The small town campaign that is making soundwaves across the nation maurices reaches an estimated one fifth of the population of the US maurices Small Town Sound National Band Search
Card transaction charges targeted by magazine report
Which? magazine has lodged a super complaint with OFT to stamp out high card charges.
February retail sales see unexpected fall
The volume of UK retail sales fell by more than expected in February.
Research reveal further UK economy shrink
The UK economy shrank by more than previously thought during the last three months of 2010, according to revised figures.
Boots UK Health Clinics to monitor customer care
Boots UK is expanding its customer care measurement (CCM) programme.
Retailers cut hours during busy Christmas period
Stores reduced working hours and refused to offer overtime during busy Christmas period.
Lush technology investment helps drive business forward
Fresh hand-made cosmetic retailer Lush is seeing good results following technological investment.
Tesco results suffer due to poor weather conditions
Tesco has put modest sales growth over Christmas down to the severe winter weather.
Sales boom as consumer confidence in shopping online grows
Online shopping remains on a sharp upward trend, according to research by SecureTrading.
Talking shop: Ian Woosey, Group IT Director and e-Commerce at Carpetright
With Retail Business Technology Expo just a few months away. Now's a good time to catch-up with leading industry figures on the future of retail. Carpetright's Group IT and e-Commerce Director Ian Woosey shares his thoughts on what's to come.
CBI warns of protracted economic recovery
The CBI has said UK economic recovery is on track but will be protracted.
Latest Trends in Retail
All the latest trends to come out of Retail Business Technology Expo, the new trade event which offered technology solutions for the retail industry by combining an exhibition of suppliers with free seminars & workshops plus networking.